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QA Specialist (3rd Shift - Sunday - Thursday)

Newburyport, Massachusetts
Dianne's Fine Desserts, Inc. has implemented COVID-19 precautions to create a safer working environment for our employees.

We are offering full time employment with competitive benefits including 401(k), health and many more benefits.

The purpose of the position is to assist the Quality Manager along with the QA Team
in all aspects of the Quality Assurance/Food Safety program.  Specific duties include, but are not limited to the following: 

  • Actively participates in Continuous Improvement projects and processes
  • Be a Champion of Newburyport’s commitment to Product Quality and Food Safety
  • Participate in the GFSI/FSSC22000 yearly audit and assist in the development of procedures and corrective actions
  • Perform Pre-Operational inspections (prior to line start-up and prior to change-over’s) to ensure that the processing equipment and the processing environment are ready, to the designed expectations, to manufacture food.  The scope of the Pre-Op includes, but not limited to, ensuring that the process line and operators are GMP compliant, equipment is clean and the area is properly 5S before manufacturing can begin.
  • Check all QA paperwork for accuracy and completeness – sign – date.
  • Act as Backup for routine laboratory tests including moisture and microbiological analysis of ingredients and products.
  • Perform food safety audits with raw materials, WIP, & finished products
  • Participate in the creation & execution of food safety corrective actions
  • Verify that each production line is properly set up, uses the correct standards for each product, has and completes the proper reporting documentation, and is correctly labeled.
  • Participate as a “GMP Coach” to monitor compliance to GMPs (Personal Practices and Operational Practices) on the floor and to address any deficiencies immediately through stoppage of the line and/or coaching to appropriate personnel to establish compliance.
  • Be familiar with such equipment as the ATP Swabber, Moisture Analyzer, Petri Film plates, recording and calibrating thermometers, labeler and computer, and environmental swabs, etc.,
  • Collect & process microbiological & environmental swabs, and enter data results as needed.
  • Collect & process ingredient, in-process & finished goods samples, process and enter specified data associated with the samples
  • Participate in the Post-Clean inspection program through the visual inspection of equipment to ensure cleanliness, the testing for cleanliness by ATP swabbing and through the release of only clean equipment, as established by procedure, to Production.
  • Collect data from each production line daily, reporting variances from the specifications to the area supervisor.  Follow up with the area supervisor to ensure that corrective actions have been taken and that the steps were effective to eliminate the issue.
  • Assist in the education of Operations personnel on compliance of Quality & Food Safety programs & procedures.
  • Participate in Material Review Meetings when appropriate, offering opinions and recommendations on how to address issues.
  • Support Laboratory specialist with food Safety sentinel program
  • Ability to print labels in Label view software and offer advisement for corrections per company policy
  • Perform in process audits per schedule and policy reviews
  • Recognize food safety incidents and control situation with documented corrective action.
  • Prepare samples for shipment in support of gluten free program as needed
  • Assist in organoleptic and shelf life studies when necessary
  • Support new product development by collecting data on lines for communication with departments
  • Perform daily plant food safety audits and report findings to all departments daily including documented corrective actions
  • Update performance monitoring reports as needed.
  • Communicate with all other members of the Quality Assurance Department, keeping each team member abreast of any pertinent information
  • Must adhere to the plant’s HACCP plans
  • Follows all Good Manufacturing Practices (GMP’s)
  • Perform other duties as assigned
  • High School Diploma or Equivalent
  • Minimum of three (3) to five (5) year’s experience in the bakery environment
  • Must possess good interpersonal skills including the ability to work well with others
  • Knowledge of baking and finishing projects
  • Team – oriented approach to problem solving and trouble shooting.
  • Strong communications skills with personnel on different shifts
  • Ability to coach and train personnel as needed
  • Ability to work with minimal supervision and complete assigned tasks under a deadline. 
  • Must be able to work equally well with peers as well as supervisors
  • Analytical skills and detail oriented.
  • Proven ability to make informed decisions.
  • Knowledge of food safety issues, GMP’s and other industry requirements
  • Must be able to perform basic mathematical skills.
  • Must be able to read, write and comprehend basic instructions and processes of the job.
  • Experience with computer programs as in Microsoft Word and Excel
  • Flexibility to work other shifts as needed. May be required to work overtime
  • Goal oriented; ability to lean new tasks
  • Ability to project positive behavior; encouraging others to do the same
  • Self motivated individual


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